Privacy Policy

Last updated: January 1, 2025

Introduction

Cox Cleaning Services LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, and mailing address when you request a quote or contact us.
  • Service Information: Details about the cleaning services you are interested in, property type, and scheduling preferences.
  • Website Usage Data: IP address, browser type, pages visited, and time spent on our site, collected automatically through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide free quotes
  • Schedule and deliver cleaning services
  • Send appointment confirmations and service updates
  • Improve our website and service offerings
  • Comply with legal obligations and protect our business interests

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our business (e.g., website hosting, email services)
  • When required by law or to protect our legal rights
  • With your explicit consent

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site. You can control cookies through your browser settings. Disabling cookies may limit some website functionality.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

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